Privacy Policy

twelve15twenty is committed to protect the privacy of our site visitors and customers. We noted the importance of privacy in the internet and as such we will not disclose information about our customers to third parties except when it is essential to provide services to customers such as arranging for a product to be sent to you, carrying out credit and other security checks etc. We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the twelve15twenty website.

Communication & Marketing

If you have made a purchase from our store or has subscribed to our newsletter, we may occasionally update you on our latest products, news and special offers via e-mail and other posts from our marketing team. All twelve15twenty members have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us, you can opt-out by visiting 'Your Details' in 'Your Account' on the twelve15twenty website to unsubscribe or you can drop us an email at to contact us.


A cookie is a small information text file that is stored in your computer, mobile or other device when you visit a website and it will recognize your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the advertisements or offers you see online are more relevant to you.  Most internet browsers are set to accept cookies, however, you can choose to set your browser to refuse cookies from websites or to remove cookies from your hard drive.

Disclosures of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties in the following circumstances:

  • In the event that twelve15twenty sells or buys any business or assets; in which case personal data which we hold about our customers may be one of the transferred assets; or
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of twelve15twenty, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking your Details

If you wish to verify the details you have submitted to twelve15twenty you may do so by contacting us via the contact address given below. Our security procedures include request proof of identity before we reveal the information. This proof of identity includes the e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would compromise security when other people who used your terminal could access your personal information.

Contact Us

If you have any clarifications or feedback about the content, or if you would like us to stop processing your information, please do not hesitate to contact our customer service who will be delighted to answer any questions you may have.

You can contact us at